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Bessie Olano is a Human Resources Analyst at Santa Clara County Housing Authority since June 2022, with previous experience as a Health Analyst II for the City of San José from September 2018 to June 2022. In this role, Bessie managed retiree insurance benefits through presentations and communications, processed Medicare reimbursements, and maintained vendor relations. Prior to this, Bessie held positions in dental office management and administrative support, demonstrating strong organizational and customer service skills. Bessie holds a B.S. in Business Administration with a focus on Human Resource Management from San Jose State University.