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Stina Slott Christensen is a Customer Experience Manager at Telenor since August 2024, bringing extensive experience in service and UX design. Previously, Stina served as Head of Service & UX Design at Sani Nudge from November 2019 to March 2024, where responsibilities included leading end-to-end experience design, customer journey optimization, and implementing a comprehensive CX program that increased NPS by 55%. Stina's earlier roles included service and UX design at Alm. Brand, research assistant at Copenhagen Business School's Collective Intelligence Unit, and experience designer for Weber Grill Academy and Weber-Grill. Stina holds a Master's degree in Digital Design & Interactive Technologies and a Bachelor's degree in Business Administration and Service Management, complemented by diverse academic experiences including an exchange at King's College London.