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Jessica C. has over 16 years of experience in customer service and support, currently serving as Customer Service Team Lead at Sandvik Coromant since October 2012, where Jessica also held the role of Customer Service Representative. Prior experience includes working as a Customer Support Specialist at Crestron Electronics from 2004 to October 2012, providing inside sales support for the Mid-Atlantic and Southern Region Commercial Market. Jessica C. holds an Associate of Applied Science degree in Hospitality Management from Gibbs College.