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Marie Vlad is an accomplished professional with extensive experience in customer success and event planning. Currently serving as an Enterprise Customer Success Manager for Sana Commerce since August 2022, Marie focuses on the success, adoption, retention, and growth of Enterprise accounts in North America. Previous roles include Senior Customer Success Manager at Glia, where Marie achieved notable recognition for expertise in diverse industries and was a member of the Equity, Diversity, and Inclusivity Chair. Additionally, Marie has contributed to the success of other organizations such as Rhino and Stayawhile, showcasing skills in onboarding, training, and operations management. An advocate for community engagement, Marie has also taken on ambassador roles for various brands and initiatives throughout their career. Marie holds a Master’s degree in Management from the Questrom School of Business at Boston University and a Bachelor’s degree in Behavioral Health & Therapeutic Studies from Boston University.