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Sophia Franco has a diverse work experience. Sophia started their career at San Diego Zoo Global in 2016 as an intern for the College Relations Program. After the internship, they were hired as a Senior Admissions Clerk, where they gained extensive customer service and cash handling experience. Sophia worked in this role until 2021. In 2021, Sophia joined San Diego Youth Services as a Marketing and Development Associate. Sophia transitioned to the role of Marketing and Development Coordinator in 2023.

Sophia Franco attended San Diego State University from 2014 to 2019, where they pursued a double major. Sophia completed a Bachelor's degree in Art History and Business Administration, with a Marketing specialization in IMC (Integrated Marketing Communications).