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Margaret (Maggie) Kelly has extensive experience in administrative and client service roles since 1994. Currently serving as a Chronic Condition Management Program Assistant at Kaiser Permanente, Maggie is responsible for appointment booking, quality report generation, and supporting Care Managers. Concurrently, Maggie works as a Client Service Representative at H&R Block, managing various client-related tasks including payments and appointments. Additionally, Maggie has held an on-call position at the San Bruno Park School District, overseeing lunch account payments and student supervision. Educational achievements include multiple Associate degrees and certificates from Skyline College in Business Administration, Information Systems, and Paralegal Studies.