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Pal Hun Lee is an accomplished professional with extensive experience in insurance operations and digital transformation, currently serving as Vice President of Insurance Operation at Samsung Life Insurance since March 2013. Lee's expertise encompasses the digitalization and optimization of operations, AI integration, and the implementation of Robotic Process Automation (RPA) and cloud technologies. Previously held roles include Chief Information Officer and Vice President of Digital Transformation, focusing on enhancing insurance operations through innovative technologies. Lee's career spans various positions at Samsung, including leadership in process innovation and enterprise business strategy, alongside relevant experience at Samsung Innovation Support Center and Samsung Economics Research Institute. Lee holds a Doctor of Philosophy in Industrial Engineering from the Korea Advanced Institute of Science and Technology, complemented by a Master's degree and Bachelor's degree in the same field from prestigious institutions.