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Omar Siddique possesses extensive experience in customer relationship management (CRM) across several leading organizations. Currently serving as Senior Manager and Head of CRM at Samsung Electronics, Omar has previously held roles at Rogers Communications as Manager of CRM Campaigns Automation and at Al-Futtaim as both Voice of the Customer Manager focusing on Net Promoter Score and CRM Manager. Additional experience includes CRM Manager at citrussTV and regional roles at Amazon as a Regional CRM Associate and Regional Email Marketing Specialist.