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Jana Donaldson is a seasoned professional in customer education and training, currently serving as a Senior Customer Education Specialist at Samsara since April 2024. Previously, Jana held the position of Sales Training Specialist at FLO EV Charging from May 2023 to March 2024 and worked as a Training Specialist at LGM Financial Services from April 2022 to March 2023. As a Franchise Consultant at Kumon North America, Inc. between January 2019 and April 2022, Jana contributed expertise in educational strategies. Early in the career, Jana served as an English as a Second Language Teacher at the Centre de services scolaire Marguerite-Bourgeoys - CSSMB from September 2016 to June 2018. Jana holds a Bachelor of Education (BEd) from McGill University, specializing in Teaching English as a Second or Foreign Language, and an DEC in Liberal Arts from Vanier College.