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Allan Santana has a strong background in technical account management and customer support. Allan is currently working as a Senior Technical Account Manager at Samsara, a position they have held since May 2022. Prior to this, Allan worked as a Technical Account Executive at Axiom Technology Group from January 2020 to May 2022. Allan also served as a vCIO at CHIPS Technology Group Inc. from April 2016 to January 2020. Allan's earlier career includes roles at Intersection Co. where they worked as a Technical Account Manager and Engineering Manager, managing global systems for clients and serving a foreign assignment in London. Allan also worked as a Field Engineer at Intersection Co., where they configured and deployed server/workstation software and performed troubleshooting tasks. Allan began their career at Apple as a Genius, providing frontline support and component repair for Apple products and services. Allan consistently met and exceeded performance goals during their time at Apple.

Allan Santana has attended Southern Methodist University but the specific dates and information about degrees or fields of study are not provided. Additionally, they have obtained a certification called Apple Certified Support Professional 10.10 from Apple in January 2010.