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Emily Hanson has extensive experience in customer service and management across various roles. Currently serving as a Technical Customer Service Specialist at Amazon since June 2019, Emily also works as a Lifeguard at Samena Swim & Recreation Club and operates a self-employed dog training business. Previous positions include Assistant Manager at Spirit Halloween, where tasks included employee supervision and customer service, and a 911 Telecommunicator at NORCOM 911, focusing on emergency response and dispatching. Emily's background includes a Bachelor of Arts in Psychology from the University of Washington, along with significant experience in aquatic safety and instruction at Samena Swim & Recreation Club.