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Roman Miller is an experienced professional in customer experience and service, currently serving as a Customer Experience and Service Specialist at samedi GmbH since August 2023. Roman has a diverse skill set, with ongoing freelance work at Appen focused on internet research, search engine optimization, speech analysis, transcription, and annotation since September 2018. Roman previously held roles in technical processes at Infosys, customer care at orderbird AG, and as an Accounting Specialist at Zeitgold. Additionally, experience includes fraud operations at PayPal and quality management at Convergys Global Services GmbH. Roman holds a degree from the University of Konstanz and completed the Abitur at Droste-Hülshoff-Schule.