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Алексей Лапкович has a diverse work experience in the field of business analysis and system analysis. Алексей started their career in 2010 as an Operator at Приорбанк before transitioning to the role of Экономист / Бизнес аналитик at Приорбанк ОАО in 2011. In this role, they were responsible for business analysis in IT projects related to various banking channels such as Retail Banking, Internet Banking, Mobile Banking, and Digital Channels. Алексей also played a key role in the development and support of CRM systems and remote banking channels.

In 2012, Алексей joined ООО Телеконтакт as a System Analyst, where they focused on requirements elicitation, gathering, and formalization for call-center projects. Алексей also collaborated with the development team during project implementation, created mockups and prototypes, and performed functional testing.

In the same year, Алексей joined System Technologies as a Business Analyst (BI, DWH), specializing in data warehousing, banking, integration, and reporting. Here, they interacted with clients and stakeholders, managed requirements, and ensured the coordination of software implementation. Алексей also validated and tested finished tasks, reports, and integration flows using large datasets.

In 2014, Алексей took on the role of Business Analyst (CRM) in System Technologies, focusing on CRM, banking, and integration subjects. Алексей was responsible for requirements elicitation, modeling, documentation, and change management. Алексей also played a key role in managing integration requirements, interacting with the development team, and coordinating software implementation.

Алексей's most recent position is as a Senior Business Analyst at SaM Solutions since 2019, where they continue to apply their expertise in the field.

Алексей Лапкович completed a Bachelor's degree in Marketing in Electronic Commerce from БГУИР, which they attended from 2006 to 2011. In addition, they obtained the SAP Certified Application Associate - SAP Commerce Cloud Business User certification from SAP in October 2020.