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Paul D. has a diverse work experience spanning several roles and industries. In 2021, they worked as a Production Support Engineer at Salucro Healthcare Solutions, where they served as the primary conduit between different teams, resolving real-time issues and providing support within Jira. From 2008 to 2017 and again briefly in 2021, Paul operated as a Freelance PHP Web Developer at DeJager Studios, setting up websites using platforms like WordPress and Magento. Paul also had experience as a Deskside Support technician at Encore Technologies, where they provided basic support for Cincinnati Children's Hospital personnel. Prior to that, they worked as a Deskside Tech at CompuCom and a Remote Technician/Helpdesk technician at PlumChoice. Paul also held positions at Siemens IT Services and Solutions and Xerox Global Services, where they provided technical support and troubleshooting services. Their early experience includes roles such as a Network Consultant at AccuNet and a Warner Tech Bum at Leesal Tech.

Paul D. started their education in 1990 at Cincinnati Technical College (now Cincinnati State), where they obtained an Associate of Science degree in Electronic Engineering in 1991. Paul then attended Northern Kentucky University in 1994 and completed a Bachelor of Science degree in Industrial Technology Manufacturing in 1995.

Paul went back to Cincinnati State in 2002 to pursue an Associate of Science degree in Computer Networking, which they completed in 2003. From 2007 to 2013, they attended Northern Kentucky University again, majoring in Software Development.

In terms of certifications, Paul obtained several from different institutions. Paul became a Microsoft Certified Professional (MCPS) in October 1999, earned the MCTS: Windows 7, Configuration certification from Microsoft in January 2012, and achieved MS: Windows 7, Configuring certification from Microsoft in December 2015. Paul also obtained the CompTIA Linux+ certification from CompTIA in June 2016.

In more recent years, Paul has pursued online courses to enhance their skills. Paul completed the Learn Bash Scripting Course, the Learn CSS Course, the Learn HTML Course, and the Learn JavaScript Course, all from Codecademy, in February 2022.

Paul also holds the A+ Certified and Network+ certifications from CompTIA, although the specific dates of when they obtained them are not provided.