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Rudo Usai currently serves as a Business Process Analyst at Salsify, a position held since August 2021. Prior to this role, Rudo Usai worked as an Associate Business Process Analyst at the same company, where experience in process improvement and operational efficiencies was developed. Additionally, Rudo Usai began the journey at Salsify as a Senior Support Specialist, gaining valuable insights into customer support and service processes.