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Jacinta Ward is a professional with a background in case management and customer service, possessing extensive experience in various roles across multiple organizations. At RemX, as a Case Manager, Jacinta ensured timely enrollment in patient assistance programs and collaborated with internal teams to support patient journeys. Previously, at Activus Connect, Jacinta excelled as a Remote Processing Assistant, processing consumer applications efficiently while maintaining high-quality standards. As a Remote Insurance Guide at ASSURANCE IQ, Jacinta utilized effective communication to exceed sales targets and address client inquiries. Additionally, Jacinta served as a Resolution Specialist at Xerox, managing customer interactions and resolving issues. Jacinta holds a Bachelor of Science in Business Administration and Management from North Carolina State University, demonstrating a solid educational foundation.