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Supriya Arora serves as the Director of Customer Success at Salesforce from October 2024, with a prior tenure at PredictSpring where role progression included Director of Customer Success, Principal Customer Success Manager, and Senior Customer Success Manager/Product Manager from February 2021 to November 2024. At PredictSpring, responsibilities encompassed client advocacy, requirement management, product go-live oversight, and training. Supriya's experience also includes a role as Product Owner at Cognizant Technology Solutions, specializing in retail and eCommerce solutions for Estee Lauder, and working with the Football Association England to launch digital products for Women's Football. Previous positions include Product Manager at Wipro Limited, Senior Business Analyst at Eka Software Solutions focusing on commodities trading, and an intern role at Deutsche Bank. Supriya holds an MBA in Finance and Marketing from the Asian Institute of Management and a Bachelor of Engineering in Electronic and Communication from Maharshi Dayanand University.