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Kanha Shrivastava is a seasoned professional in technology and program management with expertise in customer experience and product development. Currently serving as Manager of Sales Cloud Engineering at Salesforce since January 2022, Kanha leads a team focused on delivering high-quality customer experiences within the Salesforce ecosystem. Prior experience includes roles as Program Manager at Salesforce, where responsibilities encompassed customer satisfaction and retention strategies, and at Deloitte India as a Senior Business Analyst for Automation as a Service. Kanha also held positions at Infionic Inc., IBM, and GigaPros Networks, LLC, with a strong foundation in requirement engineering, product management, and system engineering. Educational credentials include a Bachelor of Engineering in Electronics and Communication from Rajiv Gandhi Prodyogiki Vishwavidyalaya and a program management degree from the Indian School of Business.