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Lacey Sampson has over ten years of experience in project management and customer service. In 2021, they began working as an Integration Project Manager at Sales Boomerang, managing integration partnerships, scoping new CRM API capabilities, and client integration optimization. In 2020, they worked as an Implementation Project Manager at Skilljar, helping customer enablement teams set up an LMS. In 2019, they were an Implementation Project Manager at Zenoti, responsible for managing the implementation project from the moment the sales agreement is signed until the support handoff call is complete. In 2018, they were a Customer Integration Manager at CampusLogic, creating and managing implementation timelines and scoping projects. From 2014 to 2018, they worked at Springer-Miller Systems, where they served as an Implementation Project Coordinator, Software Integration Specialist, and Software Application Specialist. In 2010, they worked as a Guest Service Agent at Holiday Inn and Holiday Inn Express. From 2007 to 2010, they were a Shift Manager at Caliches Frozen Custard, managing daily tasks, balancing the drawers, and performing quality control checks.

Lacey Sampson obtained a Bachelor of Business Administration (BBA) in Management from Eastern New Mexico University between 2017 and 2019. Prior to that, they obtained an Associates degree in Prebusiness from New Mexico State University-Alamogordo between 2010 and 2013.