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Mohammad Arshad has a diverse work experience in the aviation and hospitality industries. Mohammad started their career as a Front Office Intern at Le Meridien Gurgaon, Delhi NCR in 2018. Mohammad then worked as a Customer Service Representative at IndiGo (InterGlobe Aviation Ltd) from January 2020 to June 2020. After that, they joined SAUDI AIRLINES as a Customer Service Representative for a brief period from August 2022 to September 2022. Currently, they are working at SalamAir since January 2023, in the role of Revenue management.

Mohammad Arshad pursued their Bachelor's degree from Jamia Millia Islamia University from 2016 to 2019. Mohammad then obtained a Diploma of Education specializing in Office Management and Supervision from New Delhi YMCA between 2017 and 2018.