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Heidi Ahola is a seasoned professional with extensive experience in customer service and system support, currently serving as a System Specialist SAP at Saint-Gobain Finland since September 2019. Prior to this, Heidi held positions such as Asiakaspalvelukoordinaattori at Nesenta Oy, Account Specialist at Oral Hammaslääkärit Oy, and Customer Service Trainer at Taksi Helsinki. With a background that includes leading system support initiatives and providing hands-on customer service, Heidi's expertise is further enhanced by a vocational qualification in Tourism Industry from Omnia Vocational College, specializing as a Travel Counsellor.