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Jill Miller has accumulated extensive experience in the social services sector, starting as a Permanency Specialist at Saint Francis Ministries in 2008. Jill progressed through various roles within the organization, including Adoption Specialist and Adoption Supervisor, before transitioning to the role of Customer Care Specialist in 2018. Jill'smost recent position at the company is Director of Customer Care and Risk Management, a role they assumed in 2022. Prior to their time at Saint Francis Ministries, Jill worked as a Children's Case Manager at the Mental Health Association of South Central Kansas in 2008 and gained experience as a Lifeguard and Swim Instructor at the Greater Wichita YMCA in 2007. Jill also served as a Kid's Club Lead Teacher at Wichita Collegiate School from 2006 to 2008. Additionally, Jill briefly worked as an Undergraduate Research Assistant at Wichita State University in 2007.

Jill Miller pursued their education starting with a Bachelor of Arts in Psychology from Wichita State University in 2006-2007. Jill then went on to complete their Master of Social Work (M.S.W.) at Newman University from 2009-2013. Additionally, they studied German at Universität Salzburg in 2007 and Meteorology at the University of Oklahoma from 2004-2006. Jill has also obtained various certifications in Continuous Improvement, Baldrige Quality Examination, Lean Six Sigma, TIPPS PS-MAPP, and more.