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Joel Reyes has a strong background in IT infrastructure and network administration. Joel began their career as a Systems & Network Administrator at D&SCI, where they led the development of education curricula for new employees and applied cybersecurity best practices. Joel then joined Joint Task Force Guantanamo as a System Engineer, where they proposed technical solutions and maintained information system stability. Most recently, Joel worked at Sago as the Director of IT Infrastructure, overseeing infrastructure teams and their projects, designing strategies for future infrastructure projects, and implementing best practice engineering methods.

Joel Reyes attended Anthem Institute-North Brunswick from 2008 to 2010, where they obtained a Technical Diploma in Computer Network Security. Prior to that, they attended Perth Amboy High School from 2004 to 2008 and earned their high school diploma.

In terms of additional certifications, Joel obtained various certifications mainly from LinkedIn and Jira Tutorial. Their certifications include Jira Service Management Fundamentals Badge (obtained in April 2023), Continuous Integration: Tools, Creating Your IT Strategy, Deploying Exchange Server 2016, Enterprise Architecture Foundations, Essential New Skills in IT Administration, Ethical Hacking: Introduction to Ethical Hacking, Learning Cloud Computing: Public Cloud Platforms, Learning Virtualization, Microsoft Exchange Server 2016: Administration, Microsoft System Center Configuration Manager Essential Training, Performing a Technical Security Audit and Assessment, Securing Windows Server 2016: Securing Network Infrastructure, Server Administration Essential Training, VMware Horizon View 7.5 Essential Training, VMware vSphere 6 Essential Training, VMware vSphere 6.5 Essential Training Part 1, and VMware vSphere 6.5 Essential Training Part 2 (all obtained in November 2022). Joel also obtained the Be the Manager People Won't Leave certification from LinkedIn in October 2022, and the CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks certification from LinkedIn in October 2022.