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Cindy Williams has over 20 years of experience in client service and customer success roles. Cindy is currently serving as the Vice President of Customer Success at Sago since February 2021. Prior to this, they worked at Ipsos from 2009 to 2020, where they held various roles including Client Service - VP, responsible for servicing and expanding key accounts, and Client Service - Director, overseeing advertising testing and brand tracking research. Before joining Ipsos, Cindy worked as a Senior Account Manager at Ipsos from 2007 to 2009. Cindy started their career at Attitude Measurement Corporation in 2005, specializing in customized qualitative research. Cindy also worked at The ARS Group as a Client Service representative from 2001 to 2005.

Cindy Williams holds a Bachelor of Arts (B.A.) degree in Communication from Miami University. No specific information regarding the start or end year of their education at Miami University is provided.