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Joey Bachrodt has extensive work experience in the digital client support and media and entertainment industries. Joey is currently the Director of Digital Client Support at SageNet, a position they started in 2022. Before that, Joey worked at Diversified from 2016 to 2022, where they held various roles including Project Manager - Media and Entertainment, Manager of Global Services, Supervisor of Global Services, and Tier 2 Agent/Tier 1 Agent.

Joey Bachrodt attended the University of West Georgia, where they studied English. Joey did not obtain a degree from this institution.

In terms of additional certifications, Joey obtained the following:

- ITIL Foundation Level V4 from AXELOS Global Best Practice in April 2021.

- Scrum Fundamentals Certified (SFC) from SCRUMstudy - Accreditation Body for Scrum and Agile in April 2021.

- Six Sigma Yellow Belt from 6sigmastudy - The global certification body for six sigma certifications in April 2021.

- ConnectWise Manage Implementation from ConnectWise in March 2018.

- Connectwise Administrator from ConnectWise in March 2018.

- Connectwise Service Manager from ConnectWise in March 2018.

- Videxio Technical Champion Training from Videxio in April 2017.

- OPSEC Awareness for Military Members, DoD Employees and Contractors from OpSec Security in October 2016.

- Zoom Technical Training from Zoom Video Communications in September 2018.