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Chuck Ray currently serves as the Director of Connect Client Support at SageNet since March 2024. Prior to this role, Chuck Ray held the position of Director of Network Operations at Fusion Connect from May 1996 to September 2023, where responsibilities included building a 24/7 Network Operation Center for UCaaS and SIP voice platforms. Chuck Ray began a career at Birch Communications, holding multiple positions such as Director of Network Operations and Voice Platform Support Manager from May 1996 to February 2014, focusing on infrastructure development and growth strategy execution. Educational background includes participation in the United States Telephone Association Executive Development Program and completion of business administration courses at the University of Cincinnati, along with leadership training through Dale Carnegie.