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Kristen Utterback currently serves as the Director of Customer Success at TaxNow since March 2023 and also holds the position of Director of Operations at Sagemont Advisors since December 2021. Kristen's extensive experience includes roles such as Operations Manager and Senior Operations Coordinator at Sagemont Advisors, Managed Repair Representative at Progressive Insurance, and Realtor at Keller Williams Realty, Inc. Previous experience includes positions as Estimator at Snapsheet Inc and Production Manager at Fender Mender Auto Body, as well as earlier roles at Progressive Insurance and State Farm. Kristen Utterback earned a Bachelor's degree in Business Administration and Management from Stockton University in 2006.