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Richard Harris is an accomplished Content Design Lead at Sage since February 2021, recognized with the User Experience of the Year award at the UK eCommerce Awards. With a robust background in content design and UX writing, Richard specializes in enhancing user experiences across various products. Prior to Sage, Richard served as Head of Copy at 2112 Communications, managing high-profile clients such as HSBC and Legal & General. Extensive freelance experience as a Senior Copywriter and Creative Director at top agencies allowed Richard to craft campaigns for global brands like Apple, Sky, and Google. Educational credentials include a BA Hons. in English from London Metropolitan University and a postgraduate diploma in Copywriting and Art Direction from West Herts College.