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Charlotte M. has extensive experience in Human Resources, with roles at Tesco, Selfridges, and Saga plc. At Tesco, they served in various positions such as HR Business Partner, Talent Manager, HR Advisor, and Organisation Design Analyst. At Selfridges, they worked as a Senior HR Business Partner and HR Business Partner. Currently, they hold the position of People Director - Enterprise, Media & Personal Finance at Saga plc. with previous roles including Head of DE&I and Organisational Design.

Charlotte M. obtained a BA (Hons) in Philosophy and Politics from The University of Manchester. Charlotte then pursued an MA in Human Resource Management (CIPD) at The University of Hertfordshire from 2013 to 2015.