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Justin Jackson's work experience begins in 2008 at Mabati Rolling Mills, where they worked as an ERP Core team member. In 2009, they moved to Safal Steel, where they served as a Key Account Manager and later as a member of the ERP Core team, overseeing various projects and implementing materials management and production planning systems. In 2012, they joined Safintra South Africa as a Branch Manager, responsible for profit management and supervision of staff and direct reports. Justin later took on roles as Head of Sales and Operations and ultimately as Business Head. In 2022, they joined The Safal Group as the Building Solution Head for Southern Africa.

Justin Jackson attended the University of KwaZulu-Natal from 2000 to 2005. During this time, they obtained a Bachelor of Commerce (B.Com.) Honours degree in Logistics, Materials, and Supply Chain Management. Justin also earned a Bachelor of Commerce (B.Com.) degree in Marketing.