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Cynthia Moncada is a certified pharmacy technician and health information specialist with extensive experience in pharmacovigilance. Currently employed at SafetyCall International, PLLC since December 2014, Cynthia manages and documents adverse events, product safety inquiries, and lack of efficacy cases related to dietary supplements and medications, while also providing essential health and safety information to consumers and healthcare professionals. Prior to this role, Cynthia worked at Omnicare from August 2013 to December 2014 as a pharmacy triage technician, focusing on customer service requests. Cynthia holds an Associate of Arts and Sciences degree in Pharmacy Technician/Assistant from National American University-Bloomington, earned between 2010 and 2013.