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Mark Mullens is an experienced Technical Support Engineer III at Safety National since November 2015, with a background in systems engineering, infrastructure, and IT solutions. Previous roles include Systems Engineer at Computer St. Louis, where responsibilities involved remote and on-site support, and Associate Infrastructure Analyst at Citi, focusing on Level 1 support for a wide range of systems. Mark has also held positions as a System Analyst, Technician, and home electronics specialist, showcasing a diverse skill set in technical support and customer service. Educational qualifications include a CCNA certification from St. Louis Community College and multiple degrees from Missouri Technical College in Network Administration and Computer Technology.