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Leidiane Silva is a professional with extensive experience in customer success and account management, currently serving as the Manager of Customer Success at Safetec Informática since November 2016. Previously, Leidiane held various roles at Lanlink Informática, including Gerente de Contratos and Gerente de Contas Varejo, from 2005 to 2016. Leidiane began as an Assistente de Treinamento at Lanlink Informática Ltda. and has a solid educational background with a Bachelor's degree in Administração Mercadológica and a Postgraduate degree in Gestão de Pessoas Para Qualidade, both from Faculdade Salesiana do Nordeste.