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Laura Griffiths is an experienced Facilities IT & Compliance Officer at SafeLives since November 2020, responsible for IT, Data Protection, Health and Safety, and Office Management for 120 staff. Key responsibilities include troubleshooting IT issues, managing 3rd party providers, maintaining O365 admin centre, ensuring Cyber Essentials Plus certification, and facilitating significant IT projects such as the Windows 11 Upgrade and Office WiFi access points upgrade. Previous roles include IT & Office Coordinator at Edit, First Line Support Engineer at Bouygues Construction, and IT Consultant at TLT LLP, among others, with a strong background in Windows deployment, device management, and technical support across various environments. Laura holds a degree from Cardiff University, completed in 2011.