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Karen Ling has a total of 22 years of work experience in tax-related roles. Karen started their career as a Tax Specialist at Ernst & Young in 1996 and worked there until 2000. From 2000 to 2004, they served as a Sr. Tax Analyst at The Scotts Company. In 2005, they joined Cardinal Health as a Sr. Tax Analyst before moving to L Brands later that year. At L Brands, Karen held various roles including Manager, Federal Tax from 2005 to 2010, Director, Income Tax Compliance and Technology from 2010 to 2016, and Director, Tax Asia Pacific from 2016 to 2018. Since 2018, Karen has been working as the Director of Tax at Safelite AutoGlass.

Karen Ling earned a Bachelor's degree in Chinese Language and Literature from Sun Yat-sen University in 1992. Karen then went on to pursue a Master's degree in Accounting from Kent State University between 1994 and 1996. Additionally, they obtained a certification as a Certified Public Accountant from the Ohio Board of Accountancy in 1998.