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Yong-Kai Xu has a diverse work experience spanning various roles and industries. Yong-Kai started their career in 1992 as a Manager at China Boat Restaurant and worked there until 2006. In 1997, they worked as a Monte Carlo Programmer at the University of Georgia - Simulational Physics. From 1999 to 2010, they were a GeekSquad member at Best Buy. In 2010, they worked as an English Language Teacher at Lomond Language Training School. Then, in 2011, they worked as a Business to Business Corporate Account Executive at TigerDirect.com and as a Senior Network Engineer at GC Computer. In 2011, they also joined Safe Systems as a NOC Analyst and later became a NOC Engineer. Yong-Kai continued to grow in the company, holding the positions of Team Lead, Managed Services Manager, and Manager - Security Services. Yong-Kai recently held the position of Manager - Security Services at Safe Systems. In addition to their professional experience, Yong-Kai also owned YOM Studio from 2008 to 2018. Overall, they have extensive experience in network engineering, customer service, management, and security services.

Yong-Kai Xu's education history includes attending the University of Georgia - Terry College of Business, where they studied Management Information Systems (MIS). Additionally, they also attended Cedar Shoals High School, although no specific degree or field of study is provided for this institution. In terms of additional certifications, Yong-Kai has obtained certifications in Configuring Windows 7 from Microsoft, HDI Customer Support Representative from HDI, and Windows Server 2008 Configuring Active Directory and Windows Server 2008 Configuring Network Infrastructure from Microsoft. No specific dates of completion are provided for these certifications.