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Nalene Quick is an experienced operations manager and business owner with over 20 years in customer service and account management, primarily within the telecommunications industry. Currently serving as Operations Manager at Safe Haven Solutions LLC since September 2018, Nalene also owns Quick Solutions, LLC, providing project management support to businesses and consultants. Previous roles include Senior Account Manager at Worldnet Technology Solutions, where strategic client advisory and ITIL knowledge were key, as well as Financial Service Manager and Global Client Services at Verizon, focusing on complex billing issues and enterprise customer relationships. Nalene’s career began at MCI WorldCom as Account Relations Manager, cultivating medium customer relationships and ensuring contract compliance. Nalene holds an Associate's degree in Business Administration and Management from Grossmont College.