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Roberto Pedretti is currently working as ICT Service Desk Operations Manager and Lean Manager at SAES Getters since January 2012. Roberto also has experience as an IT Specialist at CAP from September 2008 to December 2011, and as a Key Account at TC Sistema Servizi S.p.A. from September 2004 to August 2008. Additionally, Roberto worked as a Field Engineer at TC Sistema S.p.A. from April 1999 to September 2004 and as a Field Engineer at ASSIST ITALIA Srl from 1997 to 1999. Roberto has relevant education in communication, electronics, and IT support.