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Jacob Luna has a diverse background in IT and security, having served in various roles from IT Support Technician to Senior Cloud Security Engineer. With experience in companies such as SADA, PwC, Aunt Bertha, and Indeed.com, Jacob has honed their skills in GCP security, IAM management, and technical support. Jacob has a strong technical background in areas such as IaC, MDM management, patch management, and firewall management. Additionally, Jacob has experience in mentoring junior engineers and coordinating successful implementations of role-based access controls. Jacob's dedication to IT support and security is evident throughout their career journey.