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Jamie Poole has a diverse work experience in the financial and transportation sectors. From 1999 to 2007, Jamie worked at Wells Fargo in various roles, including Business Process Analyst and Phone Bank Supervisor. In 2007, Jamie joined Sacramento Regional Transit and held positions such as Customer Advocacy Supervisor and currently serves as the Director of Customer Satisfaction.

Jamie Poole began their education in 2011 at Sierra College, where they pursued an Associate of Arts (AA) degree in Registered Nursing/Registered Nurse. During the same period, Jamie also completed another Associate of Arts (AA) degree in Women's Studies at Sierra College. Their educational background also includes a Transit Paratransit Management Certificate from the University of the Pacific - Eberhardt School of Business Westgate Center, although the specific dates of study for this certificate are not provided.