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Santiago De Laurentis Ollero's work experience includes roles as a Project Manager at Sabio starting in May 2019, a Senior Consultant at CALLWARE - part of SABIO Group from September 2018 to May 2019, and as a Quality and Training Manager at Konecta Bto S.L. from April 2012 to September 2018. In their role at Konecta, they managed a quality team of 16 trainers and over 400 agents, focusing on developing and implementing standards for phone support and sales, ensuring compliance, and improving call quality.

From 2001 to 2003, Santiago De Laurentis Ollero attended Universidad Rey Juan Carlos, where they pursued studies in Derecho (Law), but did not obtain a degree.