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Jim Holst has a diverse work experience spanning several industries. Jim started their career in 1996 as a Naval Officer in the US Navy Reserve, where they served until 2017. In 1999, they joined the University of Phoenix as a Business & IT Faculty member, a role they held until 2016. From 2009 to 2011, they worked as a Manager/Enterprise IT Delivery at SunGard Global Services. Jim then transitioned to Accenture, where they served as a CRM Delivery Project Manager from 2011 to 2015. In 2016, they joined Publicis.Sapient as a Change Management Practice Lead/CRM Delivery Project Manager, a role they held until 2018. From 2018 to 2020, they served as Vice President of Solutions (Sales) at Rackspace. In 2020, they held two positions simultaneously; Regional Vice President, Sales at Gerent, LLC until October, and Head Of Sales at Saberpoint starting in October. Additionally, they worked as a Lecturer in Homeland Security & Strategic Intelligence at Northeastern University starting in 2014. Throughout their career, Jim has showcased their expertise across various roles and industries.

Jim Holst completed their education at various institutions. Jim obtained a Doctor of Education (EdD) in Organizational Leadership from Northeastern University, with a duration of study from 2016 to 2020. Earlier, they pursued a Master of Business Administration (MBA) in Technology Management from the University of Phoenix from 1995 to 1997. Additionally, they earned a Bachelor of Science (BS) in Natural Science from Lyndon State College during the period of 1987 to 1991.

Jim Holst also possesses several certifications. Jim obtained their Doctor of Education certification from Northeastern University in December 2020. Furthermore, they have a certification as a Chordiant Business Analyst from Chordiant Software (exact date of acquisition unavailable). Jim also holds a Salesforce Administrator certification from Salesforce, obtained in March 2008. In addition, they hold the title of Mountaineer (101 Badges) from Salesforce, although the specific date of achievement is unknown.