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Nenne Arvidsson

Operational Service Delivery Management Lead at Saab Group

Nenne Arvidsson has extensive work experience in various roles within the IT industry. Starting in 2007, Arvidsson worked at Tieto as a Department Manager, overseeing the daily operations of the Swedish servicedesk. They were responsible for managing the team, conducting performance evaluations, and collaborating with clients on process improvement. From 2011 to 2012, Arvidsson served as a Global Continuous Service Manager at Tieto, where they had operational responsibility for a servicedesk spanning multiple countries. They led a team of IT professionals, conducted regular meetings with clients, and managed finances and quality control. Arvidsson then joined Saab in 2014 as a Liaison Manager, responsible for overseeing the Service Desk and On-site delivery. They also handled SLA monitoring, process management, and IT delivery reporting. In subsequent roles at Saab, Arvidsson served as a Service Delivery Business Support, an IT Process Lead, and is currently employed as the Operational Service Delivery Management Lead. In each of these positions, Arvidsson played a crucial role in ensuring efficient incident management, problem resolution, and change implementation. They also focused on communication, training, and fostering strong customer relationships. Arvidsson's work experience demonstrates a strong background in IT service management and a track record of successfully leading teams and delivering effective solutions.

Nenne Arvidsson attended Anderstorp gymnasium from 1976 to 1978, where they obtained a degree in Economics.

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