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Neo Maphalala started their work experience in June 2015 at the Public Investment Corporation, where they held the roles of IT Asset Manager and Information System Support. In these roles, they were responsible for tracking IT assets, managing data centers and server infrastructure, supporting network and security, and acting as a business analyst.

In August 2018, Neo joined SA TAXI DEVELOPMENT FINANCE as a Service Desk Agent and later became a Service Desk Engineer in March 2019.

Neo's latest position is as a Junior Business Analyst at SA Taxi since December 2022. No end dates are provided for their roles at SA TAXI DEVELOPMENT FINANCE and SA Taxi.

Neo Maphalala completed their Bachelor's degree in Computer Systems Analysis from Hariot Watt University, where they attended from 2011 to 2014. In terms of additional certifications, Neo obtained the following certifications: Microsoft Certified: Azure AI Fundamentals from Microsoft in June 2022, Microsoft Certified: Azure Data Fundamentals from Microsoft in May 2022, Microsoft Certified: Azure Fundamentals from Microsoft in October 2021, Microsoft azure fundermentals from Microsoft in October 2021, cobit 5 foundation from ISACA in 2015, and Exam 410: Installing and Configuring Windows Server 2012 from Microsoft (exact month and year not specified).