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Kylie Lucadei currently serves as a Customer Service Specialist at SA Power Networks since May 2021. Prior to this role, Kylie worked at Beyond Bank Australia from June 2016 to February 2021, where positions included Digital Team Leader, Quality Assurance Training Officer, and Customer Relationship Consultant. Kylie's career began at Optus, where from October 2002 to April 2016, a focus on customer experience was maintained in the role of Customer Experience Consultant.