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Rick Null is an experienced IT Program Manager currently overseeing the Blackberry AtHoc Enterprise Management System at a government agency, focusing on increasing productivity and implementing best practices. With a background in managing ServiceNow and automation platforms, Rick has effectively enhanced digital experiences and delivered user-friendly applications. Previous roles include leadership in change management, quality assurance, and service desk operations, as well as entrepreneurship in custom creations. Rick holds multiple IT certifications, including CompTIA Security+, Network+, and A+, along with extensive experience in telecommunications, sales management, and technical support.