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Laura is responsible for retail at Edinburgh Zoo, Highland Wildlife Park and online for RZSS. Before becoming head of retail, Laura was business operations and retail manager for Edinburgh Zoo and joined in August 2017. She started her retail career in H. Samuels before moving onto Boots where she trained as a fragrance consultant, dispenser and finally assistant store manager. Before joining RZSS, Laura worked as retail and duty manager for The Real Mary King’s Close.