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Candice Moore has extensive experience in customer service and team leadership, currently serving as the Client Services Team Lead at Rytech, Inc since May 2017, where responsibilities include directing employee communications to ensure efficient customer service. Prior to this role, Candice spent nearly two decades at AT&T in various positions including Monitoring Manager, where expertise in call center management, crisis management, and customer support functions was developed. Candice's earlier roles included administrative support and multiple customer service positions, all demonstrating strong skills in problem-solving, communication, and operational management. Candice holds an Associate's degree in Business Administration and Management from Georgia Highlands College.