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Lourdes Serdeña is an experienced Technical Recruiter currently employed at Rylem Staffing since October 2023, specializing in IT recruitment. Prior roles include a US IT Recruiter at ConnectOS, where Lourdes focused on building candidate relationships and aligning them with customer needs, and a Consultant at Viventis Search Asia, managing searches from officer to executive level. Lourdes has significant experience as a Recruiting Team Manager at PSG Global Solutions, overseeing recruiter performance and strategy development, and previously served as a Senior Recruiter specializing in IT placements for firms in the USA. Lourdes began the career with roles in customer support and technical assistance at Sutherland Global Services and Stream Global Services. Lourdes holds a Bachelor of Science degree in Computer Science from the University of Makati, completed in 2013.