Ron E. has diverse work experience in various customer-centric roles. Ron began their career as a Document Analyst at GLC Key Business Ventures Corp. in 2004 and stayed there until 2008. Ron then worked as a Customer Service Representative - HMO at ACS of the Phil from 2009 to 2010. After that, Ron joined Aegis PeopleSupport as a Travel Specialist eREP from 2010 to 2012. Ron then transitioned to SAP Concur and served as a User Support Desk for Expense, Travel, Mobile, and Invoice from 2012 to 2014. Ron worked as a Case Management Analyst - Case Manager at the same company from 2014 to 2017. Ron continued their tenure at SAP Concur as a Support Engineer (Expense and Invoice) from 2017 to 2020 and later became a KCS Coach in 2018. Currently, they are employed as a Customer Success Manager at Rydoo from 2020 onwards. In their roles, Ron has demonstrated skills in implementing SaaS-driven solutions, onboarding new customers, maintaining customer relations, and providing support and coaching to colleagues.
Ron E. completed their Bachelor's Degree in BSBA majoring in Economics from Dr. Filemon C. Aguilar Memorial College in Las Piñas. Ron pursued their degree from 2000 to 2004. In addition to their formal education, Ron E. has obtained additional certifications. Ron became a QuickBooks Online Certified ProAdvisor through training from Intuit QuickBooks in November 2022. Ron also completed the QuickBooks Online Essential Training program offered by LinkedIn in April 2021.
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